Alignment of product and service offerings with client needs: MedX12’s product development methodology is based on research of market trends and needs, customer focus groups and input from our Advisory Board.
Quality of service: Customer feedback is critical to customer retention. MedX12 has implemented a systematic process for measuring and tracking customer satisfaction and responding to customer requests.
Value of Service: An important measurement of customer satisfaction is return on investment. MedX12’s pay-as-you-go subscription pricing model and low monthly subscription pricing creates a compelling value proposition for providers who achieve almost an immediate ROI.
Americhoice Exclusive Portal: Medx12 is currently under contract with Americhoice (Medicare processing division for UnitedHealthcare) to provide an exclusive electronic claims portal service to their 600,000 network providers.